Category Archives: Free Speech

FaceBook, Disinformation And The First Amendment

These are tough times for Free Speech purists–of whom I am one.

I have always been persuaded by the arguments that support freedom of expression. In a genuine  marketplace of ideas, I believe–okay, I want to believe– that better ideas will drive out worse ones. More compelling is the argument that, while some ideas may be truly dangerous, giving   government the right to decide which ideas get expressed and which ones don’t would be much more dangerous. 

But FaceBook and other social media sites are really testing my allegiance to unfettered, unregulated–and amplified–expression. Recently, The Guardian reported that more than 3 million followers and members support the crazy QAnon conspiracy on Facebook, and their numbers are growing.

For those unfamiliar with QAnon, it

is a movement of people who interpret as a kind of gospel the online messages of an anonymous figure – “Q” – who claims knowledge of a secret cabal of powerful pedophiles and sex traffickers. Within the constructed reality of QAnon, Donald Trump is secretly waging a patriotic crusade against these “deep state” child abusers, and a “Great Awakening” that will reveal the truth is on the horizon.

Brian Friedberg, a senior researcher at the Harvard Shorenstein Center is quoted as saying that Facebook is a “unique platform for recruitment and amplification,” and that he doubts  QAnon would have been able to happen without the “affordances of Facebook.”

Facebook isn’t just providing a platform to QAnon groups–its  algorithms are actively recommending them to users who may not otherwise have been exposed to them. And it isn’t only QAnon. According to the Wall Street Journal, Facebook’s own internal research in 2016 found that “64% of all extremist group joins are due to our recommendation tools.”

If the problem was limited to QAnon and other conspiracy theories, it would be troubling enough, but it isn’t. A recent essay by a Silicone Valley insider named Roger McNamee in Time Magazine began with an ominous paragraph:

If the United States wants to protect democracy and public health, it must acknowledge that internet platforms are causing great harm and accept that executives like Mark Zuckerberg are not sincere in their promises to do better. The “solutions” Facebook and others have proposed will not work. They are meant to distract us.

McNamee points to a predictable cycle: platforms are pressured to “do something” about harassment, disinformation or conspiracy theories. They respond by promising to improve their content moderation. But– as the essay points out– none have been successful at limiting the harm from third party content, and  so the cycle repeats.  (As he notes, banning Alex Jones removed his conspiracy theories from the major sites, but did nothing to stop the flood of similar content from other people.)

The article identifies three reasons content moderation cannot work: scale, latency, and intent. Scale refers to the sheer hundreds of millions messages posted each day. Latency is the time it takes for even automated moderation to identify and remove a harmful message. The most important obstacle, however, is intent–a/k/a the platform’s business model.

The content we want internet platforms to remove is the content most likely to keep people engaged and online–and that makes it exceptionally valuable to the platforms.

As a result, the rules for AI and human moderators are designed to approve as much content as possible. Alone among the three issues with moderation, intent can only be addressed with regulation.

McNamee argues we should not have to accept disinformation as the price of access, and he offers a remedy:

At present, platforms have no liability for the harms caused by their business model. Their algorithms will continue to amplify harmful content until there is an economic incentive to do otherwise. The solution is for Congress to change incentives by implementing an exception to the safe harbor of Section 230 of the Communications Decency Act for algorithm amplification of harmful content and guaranteeing a right to litigate against platforms for this harm. This solution does not impinge on first amendment rights, as platforms are free to continue their existing business practices, except with liability for harms.

I’m not sure I share McNamee’s belief that his solution doesn’t implicate the First Amendment.

The (relative) newness of the Internet and social media creates uncertainty. What, exactly, are these platforms? How should they be classified? They aren’t traditional publishers–and third parties’ posts aren’t their “speech.” 

As 2020 campaigns heat up, more attention is being paid to how FaceBook promotes propaganda. Its refusal to remove or label clear lies from the Trump campaign has prompted advertisers to temporarily boycott the platform. FaceBook may react by tightening some moderation, but ultimately, McNamee is right: that won’t solve the problem.

One more conundrum of our Brave New World……

Happy 4th!

 

Facing Up To The Challenge?

As protests continue and the “President” (note quotation marks) continues to unravel, I am seeing some hopeful signs of a national awakening. I’ve previously noted that–in contrast to the 60s–there is enormous diversity in the crowds that have taken to the streets demanding justice, and fortunately, most of the media is highlighting that diversity.

Media (with the predictable exception of Fox) is also taking care to note that much of the chaos and looting is attributable to the efforts of white nationalist “race war” agitators and opportunistic hoodlums, not the protestors. They are also covering the backlash against Trump’s clumsy, militarized crackdown on peaceful protestors in order to clear the path for his ludicrous (and arguably sacrilegious) “photo op.”

Particularly gratifying are the signs of a welcome–if belated–pushback by the military.

A retired colleague of mine sent me a copy of the letter issued by Mark Milley, Chair of the Joint Chiefs of Staff (a letter which Milley copied to what appears to be the entire military establishment). The letter began by reminding recipients that every member of the military takes an oath to protect the Constitution and the values embedded within it–values that include the belief that all people are born free and equal and entitled to “respect and dignity.” He also referenced respect for the First Amendment’s Free Speech and Assembly clauses.

Milley’s letter came at approximately the same time that General Mattis–finally!–spoke out:

“When I joined the military, some 50 years ago, I swore an oath to support and defend the Constitution,” Mattis said in a statement published in The Atlantic.

“Never did I dream that troops taking that same oath would be ordered under any circumstance to violate the Constitutional rights of their fellow citizens —much less to provide a bizarre photo op for the elected commander-in-chief, with military leadership standing alongside.”

As these military men pointedly noted, their allegiance is to the Constitution–and by implication, not to the wannabe dictator occupying the Oval Office.

As reassuring as these reactions have been, I’m pinning my hopes for meaningful change on signs that unprecedented numbers of white Americans are ready to confront the realities of America’s social structures–ready to genuinely consider the longstanding effects of systemic racism and the dramatically-different realities experienced by white and black Americans.

A former student of mine has a once-in-a-while blog; I was struck by his most recent post, just a few days ago. He began by saying that, as “a privileged white male, I have been struggling with what I can add to the critical dialog on race during these turbulent times.”

He went on to take issue with the statement  that there is “only one race, the human race.”

While a beautiful sentiment, and a biological fact, for a white person to say that “there is only one race” discounts—in most settings—the lived experience of black and brown folk and shuts down any authentic conversation on race.  As one of my favorite writers on the subject, Dr. Robin DiAngelo explains in her lecture Deconstructing White Privilege,

“To say that we are all the same denies we have fundamentally different experiences. While race at the biological level is not real, race as a social construct based on superficial features is very real with significant consequences in people’s lives. The insistence that “we are all one” does not allow us to engage in that social reality.”

The entire post is worth reading, especially for his observation– only now beginning to be widely understood–  that racism is not (just) a moral problem; it is “a system of unequal social, cultural, and institutional power.” As he writes, so long as racism is seen as an individual moral failing, the structures and institutions designed to maintain white supremacy will remain in place.

About those structures…

It’s absolutely true that, as many defenders of the status quo like to say, laws can’t change what is in people’s hearts. What that facile truism fails to recognize is that laws do change behaviors, and that, over time, changing behaviors changes hearts.

Consider the effects of Loving v. Virginia, the case that struck down laws against miscegenation. One big difference between now and the 60s has been the increase in interracial marriages. Those unions haven’t simply allowed people who love each other to wed; they’ve educated–and changed– extended families, co-workers and friendship circles. 

The fire this time isn’t a repeat of the 60s. This time, more minds are open. This time, we can do better.

 

Beating That Dead Horse

I’m still mulling over that screenshot I referenced a few days ago–the one from the pro-Trump website showing the names and pictures of four people identified as Democratic Senators who were switching to the GOP in protest of the President’s Impeachment.

As you’ll recall, none of them were real Senators–or, probably, real people.

Whoever created that website clearly operated on the assumption that visitors would be  partisans so civically-ignorant that the phony names and stock photos wouldn’t trigger doubts or send them to a fact-checking site.

It was probably a well-founded assumption.

We occupy a fragmented media environment that increasingly caters to confirmation bias.  As I’ve frequently noted, Americans no longer listen to the same three network news shows and read the same daily newspapers; the ensuing intense competition for eyes, ears and clicks has spawned a treacherous information terrain.

A post at The World’s Most Dangerous Beauty Salon, Inc. is enough to curl your hair. (Sorry–couldn’t resist.) It even has graphs showing how Right-wing hoaxes and Trump’s tweeted lies proliferate.

Yesterday I talked about how Trumpists flocked to their latest article of faith that Trump isn’t really impeached because the House hasn’t transmitted the articles of impeachment to the Senate.  There is no basis in law or fact for that belief, but it’s there anyway, virally spreading throughout Trumpland.

Another profoundly stupid message that has evidently convinced those who want to believe: now that Trump is impeached, he’s automatically eligible to run 2 more times.

With rampant propaganda proliferated over social media facts or truth no longer matter.  Worse, Trump’s Twitter account amplifies these lies.  Every time he tweets one of his insults, childish taunts, threats, or lies,  it goes out to millions or users, retweeted thousands of times.  In the hands of an immoral politician like Trump, social media is weaponized for the dark side.  You can see it, but can also measure it.

The above-referenced graphs of Google trend lines show searches for these “facts.”

When I first practiced law, an older lawyer in my firm told me that there is really only one legal question, and that’s “what should we do?” That maxim applies more broadly; it absolutely applies to the absence of what has come to be called “news literacy.”

Every so often, one of my more naïve students asks why the government can’t just pass a law requiring media outlets to tell the truth. As I try to explain, truth and fact are often honestly contested—and of course, there’s the First Amendment. But we aren’t powerless just because government is prohibited from censoring us.

There’s no reason the private sector cannot develop tools to help citizens determine who they can reasonably rely on—and who they can’t. (The current criticism of Facebook for allowing campaigns to post dishonest political ads is based upon that company’s legal and technical ability to eliminate them.)

What if a nonpartisan, respected nonprofit—say the Society for Professional Journalists—developed an analog to the “Good Housekeeping Seal of Approval,” attesting to the legitimacy of a media source? The award of that seal wouldn’t indicate the truth or falsity of any particular article, but would confirm that the organization was one that adhered to the procedures required of ethical, reputable journalists.

It would take substantial funding, of course, to develop and maintain the capacity to monitor the practices and procedures of media outlets claiming to be “news.” And that “seal of approval” wouldn’t mean that any given report wasn’t flawed in some way—genuine reporters are human and make mistakes. But it would allow citizens who actually care about accuracy and evidence-based reporting to be reassured about the journalistic bona fides of sources they encounter.

Those bona fides are important, because in the new information world we all must navigate, each of us is our own “gatekeeper.” The days when editors and reporters decided what constituted verifiable news are long gone.

And that brings me back to the screen shot shared by my friend.

I know I’m beating a dead horse, but propaganda flourishes when only 26% of adults can name the three branches of government, fewer than half of 12th graders can define federalism and only 35% of teenagers know that “We the People” are the first three words of the Constitution. When politicians make claims that are blatantly inconsistent with America’s history and form of government, widespread civic ignorance virtually guarantees the uncritical acceptance of those claims by partisans who desperately want to believe them.

Adequate civic knowledge can’t guarantee that visitors to a website will know fake Senators when they see them–but it’s an essential first step.

Book Burning As “Symbolic Speech”

The First Amendment protects the transmission of ideas–all ideas, good or bad–including messages conveyed through what the courts call “symbolic speech.” Flag burning and Nazi marches, among other examples, are offensive precisely because they send messages with which other people strongly disagree.

So much for legal analysis. Symbolic speech can also tell us a great deal about the health of a society and the nature and significance of its cultural conflicts .

In the 1930s, university students in college towns across Germany burned thousands of books they considered to be “un-German”–by which they meant inconsistent with the country’s growing Nazi ideology.

Last week, students at Georgia Southern University burned books written by a Latina author who spoke about white privilege. According to the Washington Post,

In response to Jennine Capó Crucet’s talk on the Statesboro, Ga., campus Wednesday, where she focused her discussion on white privilege, students gathered at a grill and torched her novel “Make Your Home Among Strangers” — about a first-generation Cuban American woman struggling to navigate a mostly white elite college.

Jennifer Wise, a university spokeswoman, issued a statement:

“While it’s within the students’ First Amendment rights, book burning does not align with Georgia Southern’s values nor does it encourage the civil discourse and debate of ideas.”

A subsequent event was canceled, according to Crucet, “because the administration said they could not guarantee my safety or the safety of its students on campus because of open-carry laws.”

A Time Magazine report about the episode had this added–chilling–information:

The university decided to relocate Crucet to a different hotel outside of town after a crowd began to form outside her original lodging. Photos and videos of her book being burned also began to appear on social media, including by many who tagged Crucet in tweets. (Some of these messages have since been deleted.)

This is what happens when prominent people–like the President of the United States– trash the most basic norms of civility in furtherance of racial and religious intolerance, creating an environment in which denigrating the “other” replaces respectful debate, and unwelcome perspectives are met with rage and threats of violence rather than with contending arguments.

This is what happens when people fear the loss of hegemony and yes, privilege. It’s what happens when a President and his political party appeal to those fears and intentionally inflame racial animosities in order to win votes.

We don’t know how many of the students at Georgia Southern University participated in this orgy of resentment and anti-intellectualism. We can only hope they are not representative of either the institution’s student body or the population of Georgia.

I think it was the political philosopher Alexander Meiklejohn who said “People who are afraid of an idea–any idea–are unfit for self-government.” Meiklejohn was right.

I don’t remember who said “It can’t happen here,” but I’m very much afraid that whoever it was, was wrong.

 

 

 

The Era Of Disinformation

I know I’ve shared this story before, but it seems more relevant than ever. After publication of my first book (What’s a Nice Republican Girl Like Me Doing at the ACLU?), I was interviewed on a South Carolina radio call-in show. It turned out to be the Rush Limbaugh station, so listeners weren’t exactly sympathetic.

A caller challenged the ACLU’s opposition to the then-rampant efforts to post the Ten Commandments on government buildings. He informed me that James Madison had said “We are giving the Bill of Rights to people who follow the Ten Commandments.” When I responded that Madison scholars had debunked that “quotation” (a fabrication that had been circulating in rightwing echo chambers), and that, by the way, it was contrary to everything we knew Madison had said, he yelled “Well, I choose to believe it!” and hung up.

That caller’s misinformation–and his ability to indulge his confirmation bias–have been amplified enormously by the propaganda mills that litter the Internet. The New York Times recently ran articles about one such outlet, and the details are enough to chill your bones.

It may not be a household name, but few publications have had the reach, and potentially the influence, in American politics as The Western Journal.

Even the right-wing publication’s audience of more than 36 million people, eclipsing many of the nation’s largest news organizations, doesn’t know much about the company, or who’s behind it.

Thirty-six million readers–prresumably, a lot like the caller who chose to believe what he wanted to believe.

The “good news”–sort of–is that the Silicon Valley is making an effort to lessen its reach.

The site has struggled to maintain its audience through Facebook’s and Google’s algorithmic changes aimed at reducing disinformation — actions the site’s leaders see as evidence of political bias.

This is the question for our “Information Age”–what is the difference between an effort to protect fact-based information and political bias ? And who should have the power to decide? As repulsive as this particular site appears to be, the line between legitimate information and “curated reality” is hard to define.

Here’s the lede for the Times investigative report on the site:

Each day, in an office outside Phoenix, a team of young writers and editors curates reality.

In the America presented on their news and opinion website, WesternJournal.com, tradition-minded patriots face ceaseless assault by anti-Christian bigots, diseased migrants and race hustlers concocting hate crimes. Danger and outrages loom. A Mexican politician threatens the “takeover”of several American states. Police officers are kicked out of an Arizona Starbucks. Kamala Harris, the Democratic presidential candidate, proposesa “$100 billion handout” for black families.

The report notes that the publication doesn’t bother with reporters. Nevertheless, it shapes the political beliefs of those 36 million readers– and in the last three years, its Facebook posts earned three-quarters of a billion shares, likes and comments, “almost as many as the combined tally of 10 leading American news organizations that together employ thousands of reporters and editors.”

The Western Journal rose on the forces that have remade — and warped — American politics, as activists, publishers and politicians harnessed social media’s power and reach to serve fine-tuned ideological content to an ever-agitated audience. Founded by the veteran conservative provocateur Floyd G. Brown, who began his career with the race-baiting “Willie Horton” ad during the 1988 presidential campaign, and run by his younger son, Patrick, The Western Journal uses misleading headlines and sensationalized stories to attract partisans, then profit from their anger.

But Silicon Valley’s efforts to crack down on clickbait and disinformation have pummeled traffic to The Western Journal and other partisan news sites. Some leading far-right figures have been kicked off social media platforms entirely, after violating rules against hate speech and incitement. Republican politicians and activists have alleged that the tech companies are unfairly censoring the right, threatening conservatives’ ability to sway public opinion and win elections.

In the U.S., only government can “censor” in violation of the First Amendment. But tech platforms have vast power to determine what Americans see, whether the exercise of that power is legally considered censorship or not, and they will increasingly determine what Americans see and read.

Most of my students get their news from social media. To say that the outcome (not to mention the sincerity) of Silicon Valley’s efforts to clean up cyberspace will determine what kind of world we inhabit isn’t hyperbole.